Yes, anyone can book cars for someone else at Infinity Carz, provided they provide the necessary identification and contact details of the primary renter.
Bring original Driving License, Aadhar Card copy, and government address proof like Passport or Voter’s ID for car rental verification.
Modifications depend on car availability, and cancellations are possible with applicable charges based on the time of cancellation.
Renters must be at least 20 years old to rent a car from Infinity Carz.
Booking flexibility is our strength – reserve anytime, even on the spot, subject to car availability.
Yes, booking extensions are possible based on car availability, with additional charges applied for the extra time.
No pets allowed. If pets are found in the vehicle, cleaning charges will be strictly enforced.
Infinity Carz provides round-the-clock booking services for customer convenience.
Simply hand over the car to our executive, who will complete the return process and finalize the rental.
Yes, customers must sign the rental agreement document when renting a car from Infinity Carz.
Anyone with a valid driver’s license can rent a car from Infinity Carz.
Both Indian and International Driving Licenses are acceptable for renting a car at Infinity Carz.
Bring original driving license, Aadhar Card copy, and a government address proof like passport or voter’s ID.
Original driving license is mandatory; other documents can be digital or soft copies.
Yes, customers can add a co-driver to the rental agreement at Infinity Carz.
If an accident occurs, immediately contact our executive. They will provide guidance on the necessary steps, such as contacting the police and documenting the incident.
If the car breaks down, contact our executive immediately. They will assist you with roadside assistance or arrange for necessary repairs.
INSURANCE POLICY:
– In-case of any damages done to the rented vehicle by the customer amounting to a value Less than Rs.25,000/-, the renter has to bare the entire charge for repair as quoted by the Showroom at the time of return.
– If the cost of damage exceeds Rs.25.000/- the renter has to pay a depreciation amount of Rs.25,000/-and also the difference amount between the quotation given by the showroom And the insurance claim quotation, along with this, a full day charge (based on the Package rented) for the damaged car has to be paid by the customer for the number of Days the car is kept in the showroom.
– If the cause of damage is found to be caused by the renter violating the traffic rules, rash Driving, drunk & drive or if the renter has less than a year of driving experience in a hill Station then no insurance can be claimed for the same and the renter has to bear the full Damage cost.
– In case of damage the renter is solely responsible for the towing charges and other Legal/police formalities that are incurred until the car reaches the showroom for further Processing.
– The renter is not allowed to off-road the vehicle and if any damages incur due to the same The renter has to bear the entire damage repair charges.
If the car is stolen, then contact our executive immediately. They will guide you through the necessary procedures and assist with insurance claims.
In case of any emergency, contact our customer service executive or any of our staff members. They will be able to assist you and provide appropriate guidance.
Infinity Carz offers comprehensive bumper-to-bumper insurance coverage, including third-party protection for added security and peace of mind during your rental period.
All passengers traveling in the rental vehicle are covered under our insurance policy, ensuring protection for everyone inside the car.
No personal insurance is mandatory when booking a car from Infinity Carz. Our standard insurance coverage is sufficient for most rental needs.
No extra insurance is needed. Our vehicles come with comprehensive third-party insurance, providing complete protection throughout your rental period.
Your booking officially starts when car keys are handed over to you, marking the beginning of your rental period.
The kilometre count begins at key handover and concludes when you return the keys to our executive at the designated location.
Infinity Carz offers diverse vehicle options including hatchbacks, sedans, SUVs, and MPVs to suit various customer transportation needs.
Cars come with standard built-in amenities. No additional extra amenities will be provided beyond the vehicle’s standard features.
The minimum rental period is one day, which equals 24 continuous hours from key handover.
Each day includes a standard limit of 300 kilometres for your rental journey.
Speed limits are determined by highway authorities. Any traffic challans (tickets) will be the customer’s responsibility.
Fuel is not included in the rental package. Customers are responsible for fuel expenses.
FastTag is not included with the rental vehicle.
Customers are responsible for paying all parking fees, tolls, and state taxes during the rental period.
Smoking and drinking are strictly prohibited inside the car. Violation will result in cleaning charges based on contamination level.
No mandatory cleaning required upon return unless significant stains or harmful dirt are present.
Any items left in the car will be safely stored at the office and can be retrieved by the owner after proper identification.
Required documents include car insurance, registration certificate (RC), and driver’s license copy.
Infinity Carz provides 24/7 roadside assistance to support customers during their rental period.
Infinity Carz accepts online transactions, cash payments, and card payments for convenient and flexible rental transaction processing.
All applicable taxes are comprehensively included in the rental price, ensuring transparent and straightforward pricing for customers.
Security deposit varies by vehicle type: hatchbacks and sedans require ₹15,000, while SUVs and MPVs require ₹20,000.
Security deposit will be fully refunded to customers immediately upon returning the rental car in acceptable condition.
Credit cards are accepted for security deposit payment, though additional card transaction charges will be applied.